Garuda Advertising Launches Teleforce: A Telecom, Marketing, and Sales CRM
Platform
Garuda Advertising announces the launch of Teleforce, a Telecom, Marketing, and Sales CRM is designed to empower businesses with a comprehensive Communication Platform as a Service (CPaaS) solution. Salesforce integrates essential communication channels with advanced sales CRM functionalities to streamline operations, drive growth, and simplify AI adoption for businesses.
Key Features of Salesforce
Autodialer: Automate outbound calls to boost productivity and connect with more
prospects in less time.
CRM: Manage customer relationships effectively with robust tools for tracking interactions
and sales activities.
Ticketing: Streamline customer support with a powerful ticketing system that ensures
timely resolution of issues.
Email: Enhance email marketing campaigns with integrated tools for crafting, sending, and
tracking emails.
SMS: Reach customers instantly with integrated SMS capabilities for marketing,
notifications, and support.
Workflow Automation: Automate repetitive tasks to save time and reduce errors, allowing
teams to focus on strategic activities.
Sentiment Analysis: Leverage AI to analyze customer interactions and gauge sentiment,
enabling more personalized and effective communication.
Voice Bot and Assist Bot: Deploy intelligent voice and assist bots that can be trained
using OpenAI models to improve customer interactions and support.
Generative AI Integrations: Simplify AI adoption with generative AI integrations that help
businesses in sales, marketing, and support find relevant audiences and enhance
engagement throughout the customer journey.
Landing Page Maker: Create compelling landing pages easily with integrated tools,
enhancing lead capture and conversion rates.
App Store: Access a wide range of third-party integrations through an app store, allowing
businesses to customize and extend the functionality of the Teleforce platform.
“Salesforce is designed to be a game-changer for businesses looking to integrate advanced
communication and CRM functionalities,” said Tarunbir Singh Sethi, CEO of Garuda
Advertising. “With features like AI-driven sentiment analysis and workflow automation, we
aim to provide a platform that not only streamlines operations but also helps businesses
harness the power of AI to drive growth and improve customer engagement.”
The Genesis of Teleforce: A Vision for the Future
Garuda Advertising has been a leader in the advertising industry for 15 years, partnering
with government clients such as NTPC, Airport Authority, and Powergrid. Specializing in
print, outdoor, digital, and radio advertising, Garuda Advertising has a history of delivering
impactful campaigns tailored to clients’ needs. With the launch of Teleforce, Garuda
Advertising continues to innovate, providing advanced AI and digital advertising solutions
to enhance efficiency and effectiveness.
When digital marketing began accelerating in the pre-COVID period, Customer Data
Platforms (CDPs) were the focal point for data engineering. However, with the advent of
ChatGPT and other Large Language Models (LLMs), data stream engineering has taken
centre stage. The core idea behind Teleforce was to integrate all siloed data within an
organization, creating a seamless flow of information. CPaaS capabilities were crucial in
achieving this, enabling the company to consolidate disparate data streams and provide a
unified platform for comprehensive data management.
Ensuring Data Privacy and Compliance Teleforce
As data privacy laws become increasingly stringent worldwide, protecting user and
organizational data is paramount. Teleforce addresses this challenge by ensuring
compliance with data protection regulations, thereby alleviating the burden of compliance
for organizations. This allows businesses to focus on leveraging their data securely and
effectively.
Enhanced Targeting and Ad Buying Teleforce
Understanding customer data enables precise targeting across platforms like Facebook,
Google, and programmatic channels. Teleforce empowers organizations to identify and
reach their ideal audience base, optimizing targeting strategies and automating the
process through third-party integrations. This capability ensures that marketing efforts are
both efficient and impactful.
In addition to its robust feature set, Teleforce is set to integrate a programmatic ad-buying
tool within the platform. This integration will enable businesses to automate and optimize
their ad purchasing processes, ensuring more effective and targeted marketing
campaigns. Teleforce’s ability to train AI models using platform data ensures
companies can build and refine their AI capabilities based on real-world interactions and
local knowledge.
This reinforced learning approach allows organizations to continually
improve their AI models, resulting in more accurate and relevant outcomes.
“Our goal with Teleforce is to make AI adoption easy and accessible for businesses of all
sizes,” added Sethi. “By providing a comprehensive suite of tools and integrations, we help
organizations enhance their sales, marketing, and support efforts through intelligent
automation and AI-driven insights.”
About Garuda Advertising Teleforce
Garuda Advertising has been a cornerstone in the advertising industry for the past 15 years,
building a robust portfolio through its work with esteemed government clients such as
NTPC, Airport Authority, and Powergrid. Our expertise spans multiple mediums, ensuring
comprehensive and innovative marketing solutions. Dedicated to helping businesses
achieve their goals through cutting-edge technology and strategic expertise, Garuda
Advertising empowers organizations to connect with their audiences and drive growth.
Conclusion
Teleforce represents a significant advancement in integrating telecom, marketing,
and sales CRM functionalities. With its robust feature set and focus on AI-driven insights
and automation, Teleforce is poised to revolutionize how businesses manage their
communication and CRM processes. By ensuring data privacy compliance and offering
advanced targeting and ad-buying capabilities, Teleforce empowers organizations to
streamline their operations and drive growth. For more information about Teleforce and to
schedule a demo.
