Nector: Turn First-Time Customers into Loyal, Repeat Buyers
Rethinking Retention for the Next Decade
Customer acquisition costs are up, attention is down, and discounting is a race to the bottom. Retention isn’t a “post-CAC bandaid”; it’s the growth engine. Nector is an omnichannel loyalty and engagement platform that helps D2C and e-commerce brands turn one-time buyers into lifelong advocates.
What Nector Does (in Practice)
Loyalty & Rewards
Flexible programs that reward sign-ups, purchases, birthdays, UGC, reviews, and social actions. Add VIP tiers, cashback, and custom coin names (“Sips”, “Nuggets”) with gamified mechanics that drive urgency and repeat purchases.
Reviews That Convert
Collect text, image, and video reviews (plus Q&A). AI summarizes and surfaces the best proof across PDPs to lift conversion and AOV.
Referrals That Compound
Dual-sided incentives, automated issuance, and fraud controls turn your best customers into your most efficient acquisition channel.
Automation That Pays for Itself
Pre-built workflows—from coin-expiry nudges to cart-abandonment prompts—trigger the right message at the right moment across channels.
Analytics You Can Take to the Board
Real-time dashboards for retention, LTV, ROI, and cohort behavior. Attribute revenue to specific loyalty and referral motions with clarity.
Integrations That Don’t Slow You Down
50+ one-click integrations (Shopify, Klaviyo, WhatsApp, Mailchimp, and more), robust APIs/SDKs, and DIY setup that goes live in under 60 minutes.
Proof It Works
- 1,000+ brands served, ~90M shopper profiles, 25M+ orders processed annually (≈$600M GMV).
- $26M+ incremental revenue driven for clients in the last year.
- ≈900M API hits/month with 99.9% uptime and high-touch support.
Selected Outcomes
- Harrisons Bags: 16x ROI, 4.8% revenue lift; referrals now ~10% of monthly sales.
- The Face Shop: Tiered loyalty (Bronze/Silver/Gold) + progress bars materially increased engagement and repeat rate.
- Faces Canada: Referral programs reduced CAC and boosted repeat purchases.
Why Nector Over Generic “Points” Apps
- Loyalty, not leakage: Optimizes engagement, advocacy, and repeat rate.
- Gamification that moves the P&L: Urgency mechanics (flash rewards, coin expiry) and at-checkout redemptions improve redemption quality.
- Omnichannel by design: Works across online, offline, and hybrid journeys with dual wallets, delayed payouts, and granular reward controls.
- Built for SMBs and mid-market: Enterprise-grade capabilities at transparent pricing.
Clearing Up Common Myths
- Myth: “Loyalty is something you add after CAC spikes.”
Truth: Loyalty, when designed well, keeps CAC low from day one by converting customers into advocates. - Myth: “Loyalty equals discounts.”
Truth: Discounts are short-term tactics; advocacy and habit are the strategy. - Myth: “Set it and forget it.”
Truth: High-performing programs are continuously optimized—tiers, expiry, and rewards are revenue levers, not static settings.
Company Snapshot
- Brand: Nector (Seven Billion Technologies Private Limited)
- Founded: 2022 (product roots in 2021; Shopify app launched in 2022)
- HQ: Vaswani Chambers, Worli Colony, Mumbai
- Founders: Ayush Shukla (Co-founder & CEO), Omar Qureshi (Co-founder & CBO), Yashas Reddy (CTO)
Vision: AI-Driven Retention for Durable Growth
Nector’s north star is simple: help brands increase LTV and revenue quality by building relationships. The company is investing in AI-powered segmentation, predictive nudges, and review intelligence that accelerate first purchases, improve repeat intervals, and grow share of wallet across online and offline channels.
Get Started
- Website: www.nector.io
- LinkedIn (Company): linkedin.com/company/joinnector
- Ayush Shukla: LinkedIn
- Omar Qureshi: LinkedIn
- Yashas Reddy: LinkedIn
Appendix: Capability Checklist
- VIP tiers & progress bars
- Dual wallets (refunds + loyalty)
- Configurable point expiry & coin nomenclature
- Referral leaderboards & fraud protection
- Smart nudges (expiry, win-back, cart)
- Reviews: text/image/video + AI summaries
- 50+ integrations; APIs/SDKs
- DIY setup < 60 minutes; 99.9% uptime
