Mid-market companies face many headwinds today, and those that provide technology-enabled business services are no exception. As people-based operations, these companies may be particularly challenged by the ongoing talent crunch.
However, the space is also stable, says Michael Lamm, managing partner at Corporate Advisory Solutions, particularly in the areas of healthcare revenue cycle management, call centers and debt collection.
Lamm joins GrowthTV to share important considerations for potential technology-enabled business services investors who should be aware of the unique nuances of the space. This can include everything from HIPAA or data protection compliance to sustaining financial performance in a recessionary environment. Buyers should “go in with their eyes open,” says Lamm, and with the right advisors and consultants on hand to help.
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