SINGAPORE –
Android-based devices are widely used in the retail industry, especially in scenarios such as inventory management, point-of-sale systems, self-service kiosks, digital signage, and customer engagement. Android MDM (Mobile Device Management) has been a trend in the retail industry as it helps retailers effectively manage all the devices used by their employees. Additionally, Android MDM solutions allow vendors to remotely wipe data from lost or stolen devices, track device locations, and monitor device usage, which helps prevent data breaches. Retailers are increasingly using Android tablets and mobile devices as a point-of-sale (POS) system, which requires the devices to be configured and managed differently than traditional corporate-owned devices. Android MDM solutions can be used to manage these devices, ensuring they are configured with the right settings and apps to process transactions securely and efficiently. A report by MarketsandMarkets, published in 2020, predicts that the mobile device management market for the retail industry will grow at a CAGR of 17.3% between 2020 and 2025. The report cites the growing adoption of mobile devices in operations with minority, along with the need to secure sensitive customer and business data as the main drivers of this growth.
6 AirDroid Business capabilities to manage retail device
The AirDroid Business MDM solution is packed with features tailored for the retail industry. It offers a full set of services such as remote control, app provisioning and deployment, enterprise-grade security, device diagnostics, usage tracking, and more. With AirDroid Business MDM, you have the advantage of never compromising your company’s security and the security of your data.
- Mass remote placement: Deploying new equipment one by one for different stores has been a big problem for retailers. AirDroid Business supports mass deployment with flexible QR code, deployment code and USB installation, you can easily set up new devices even if you are a thousand miles away. In addition, you can change device names, classify them into groups and add notes to easily manage all devices.
- Kiosk mode: Whether it’s a self-service kiosk or a tablet used by mall promoters, it’s best to limit their use to business purposes. AirDroid Business allows locking devices in single/multi-app mode based on business scenarios. At the same time, by limiting APP download and access to unauthorized networks and websites, devices can be used only for work to improve efficiency.
- Application Management Services (AMS): Still worried that you can’t update apps for all devices after the store closes? With AirDroid Business AMS features, you can easily keep apps updated to the latest version by scheduling a release schedule of device group, type, and location.
- Timely alerts: It is difficult for staff to notice abnormal situations and understand problems in time when they are serving customers. By setting up an automated workflow and alerts to trigger notifications of offline devices, insufficient storage space and low battery, IT can be notified immediately and deal with issues, effectively reducing IT workload and device downtime.
- Security mode: Have you ever wondered how to fix a public fixture without attracting the attention of the customer? By activating the black screen mode, the screen will be darkened and the device will be temporarily locked during remote maintenance, preventing the leakage of sensitive information.
- Location tracker and geofencing: If you want to keep track of whether all the devices are in the right place and get notified when you are outside a certain boundary, AirDroid Business can help you better with this problem. And when a device is lost or stolen, you can easily locate it, lock it, and wipe data remotely.
The benefits of MDM for the retail sector
Mobile device management (MDM) can provide numerous benefits to the retail sector by helping to ensure data accuracy and consistency across an organization, which can lead to improved productivity and increased efficiency.
- Improved security: MDM solutions can help vendors secure sensitive data and prevent unauthorized access to company networks and devices.
- Increased productivity: MDM can allow vendors to configure and update devices remotely, reducing downtime and increasing employee productivity.
- Better inventory management: Retailers can use MDM to track and manage their inventory, including real-time asset location monitoring.
- Improved customer experience: Retailers can use MDM to deliver personalized experiences to customers, such as targeted promotions or location-based services.
- Better Compatibility: MDM can help merchants comply with regulations and industry standards, such as the Payment Card Industry Data Security Standard (PCI DSS).
- Cost savings: MDM can also help retailers save money by reducing the need for IT support and providing more efficient use of company-owned equipment.
Mobile Device Management (MDM), a perfect solution for retail, can better protect your business data as well as the devices connected to the system securely. Additionally, it helps a retailer successfully implement mobility and get great customer feedback by seeing if their devices are properly secured and without compromise. Download the fact sheet to learn more about retail MDM solutions and start a free 14-day trial.
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AirDroid, a comprehensive mobile device solutions provider under the Sand Studio group, optimizes enterprise device management capabilities with AirDroid Business and AirDroid Remote Support. Recognized as one of the best MDM solutions in the app market, AirDroid helps individuals and enterprises remotely monitor and manage device fleets more effectively. Committed to putting our customers first, we strive to continuously help enterprises improve their device management efficiency.